Accelerate Enterprise Growth with AI
Harness the power of Artificial Intelligence to uncover new revenue opportunities, boost productivity, ensure compliance, and deliver measurable results across your organization.
In today’s business landscape, adopting AI isn’t optional — it’s essential. Organizations that fail to modernize risk falling behind more agile, AI-enabled competitors. CertaintyAI helps you stay ahead.
CertaintyAI — Built for Easy Adoption
Accelerate your AI adoption journey and realize faster results with our enterprise-ready AI platform. CertaintyAI combines automation and analytics to help organizations move faster, make better decisions, and achieve measurable impact.
Engage
AI for Sales and Service Excellence
AI that analyzes every customer interaction to discover new sales opportunities, enhance customer experience, ensure compliance, and improve agent performance.
Industries
Innovation Pipeline
AI for Organizational Productivity
AI for Organizational Productivity
Specialized AI digital assistants for Sales, Operations, Compliance, HR, and Technology that deliver trusted answers instantly from your company’s knowledge store.
Industries
Innovation Pipeline
Product IQ
AI for Product Lifecycle Intelligence
Unify customer interactions and feedback across all channels – combining engineering insights and service data into a single AI platform to identify feature gaps, product issues, and usability improvements.
Industries
Innovation Pipeline
Turn your contact center into a center of intelligence. In the AI era, every interaction is an opportunity to generate leads and drive growth.
Engage
See Every Conversation Clearly
AI for Sales and Service Excellence
Engage analyzes every customer interaction calls, chats, and emails to help businesses understand what’s working, what’s not, and where opportunities lie.
Engage Core Features
Agent Performance Management
Engage delivers continuous visibility into agent performance, so you can improve service, build consistency and coach effectively.
Cross-Sell & Upsell Detection
Uncover hidden revenue opportunities and accelerate growth by detecting intent signals, purchase readiness, and cross-sell and upsell opportunities in every interaction.
Customer Experience Analysis
Detect sentiment, emotion, and satisfaction trends to understand needs, prevent churn, and drive data-driven engagement that builds loyalty.
Compliance Adherence
Ensure every interaction meets company and regulatory standards through automated monitoring, risk alerts, and audit-ready reporting.
How Engage Works
From Insight to Action
Simple. Reliable. Scalable.
Simple. Reliable. Scalable.
Identify performance patterns, compliance gaps, and opportunities.
Act
Deliver insights through dashboards, Agent Scorecard and AI assistants.
Optimize
Continuously improve through feedback and learning loops.
Compliance Adherence
Ensure every customer interaction aligns with company and regulatory standards.
Convers
AI for Organizational Productivity
Empower Every Team to Work Smarter
CertaintyAI provides intelligent digital assistants that help employees access company knowledge instantly, stay compliant, and perform with greater confidence. Specialized AI digital assistants for Sales, Operations, Compliance, HR, and Technology that deliver trusted information and simplify complex workflows.
Practical AI that integrates seamlessly into daily workflows.
CertaintyAI Platform
Core Capabilities
Cloud-native SaaS platform designed for rapid deployment and effortless configuration
Enterprise-grade security and scalability
Connect to any LLM — or bring your own
Adaptable modules that fit seamlessly into existing workflows
CertaintyAI delivers highly accurate multilingual speech-to-text conversions for every interaction
Self-serve dashboards for every business function
Integrations
Seamlessly connect CertaintyAI with your enterprise ecosystem
System Architecture
Event-driven and API-based architecture powered by the cloud for flexibility and performance.
Connectors
Standard and custom integrations
Standard Integrations
Salesforce and other major enterprise platforms
Custom Integrations
Full API Integrations and complete Webhook support for tailored connections
Collaboration Tools
Microsoft Teams, Outlook, Slack
Why Choose CertaintyAI
Confidence. Clarity. Certainty.
CertaintyAI helps organizations strengthen decision-making, enhance performance, and accelerate growth through trusted, actionable intelligence.
Advantages:
- Fast time to value
- CertaintyAI enables enterprises to deploy practical and results-driven AI solutions that deliver great ROI
- Proven enterprise-grade standards
- Configurable, modular architecture
- Continuous learning and improvement